Last Updated: July 2026

At 123 Roofers, your trust matters as much as your roof.

This Privacy Policy describes:

• What information we collect
• How we use your information
• When we may share your information
• Your privacy rights
• How to contact us

By using our website or requesting our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our website and contact us with any questions.

This Privacy Policy applies to 123 Roofers LLC (“123 Roofers,” “we,” “us,” or “our”) and covers our website, contact forms, phone and text communications, and roofing services throughout Utah.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Text Messaging (SMS) Privacy
4. When Information May Be Shared
5. Cookies & Tracking Technologies
6. Embedded Content & Third-Party Links
7. Data Security
8. Data Retention & Deletion
9. Children’s Privacy
10. Your Privacy Rights
11. Do Not Track
12. Changes to This Policy
13. Governing Law
14. Contact Us

01. Information We Collect

We gather different categories of information depending on how you interact with us.

Contact & Project Details

When you fill out a form, call our office, or request an estimate, you may provide:

• First Name
• Last Name
• Phone Number
• Email Address
• Property Address
• Roofing or Project Details

If you pursue an insurance claim, you may also provide:

• Claim Numbers
• Adjuster Reports
• Policy Details

Billing Information

When you hire us, we collect the information necessary to:

• Invoice you
• Process payments

This may include:

• Billing Address
• Payment Method

Important: Card transactions are handled by secure third-party payment processors. We do not store complete card numbers on our own systems.

Automatically Collected Data

Like most modern websites, our site automatically collects technical information, including:

• IP Address
• Browser Type
• Operating System
• Device Information
• Pages Viewed
• Time Spent on Site
• Referring Links

This information is collected through cookies and similar technologies.

Communications

If you communicate with us through:

• Text Messages
• Email
• Phone Calls
• Website Messages

we may keep records of those communications to better serve you and maintain accurate project records.

Sensitive Information

We do not request—and you should never submit through our website:

• Social Security Numbers
• Driver’s License Numbers
• Passport Numbers
• Health Information

02. How We Use Your Information

Your information is used only for legitimate business purposes.

We use your information to:

1. Schedule inspections, estimates, and roofing projects.
2. Prepare proposals, contracts, and warranty documents.
3. Communicate about appointments, scheduling changes, and project progress.
4. Process billing, invoicing, and payments.
5. Provide customer support and warranty service.
6. Send marketing communications you have chosen to receive.
7. Improve our website and customer experience.
8. Detect, prevent, and investigate fraud or technical issues.
9. Comply with legal, licensing, tax, and insurance requirements.

03. Text Messaging (SMS) Privacy

SMS Communication

If you choose to receive text messages, we may use your mobile number to send:

• Appointment Confirmations
• Appointment Reminders
• Estimate Follow-ups
• Project Updates
• Scheduling Notifications
• Promotional Messages (only if you have provided consent)

Important Notice

• Mobile opt-in data and SMS consent are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.
• Reply STOP at any time to unsubscribe.
• Reply HELP for assistance.
• Message and data rates may apply.
• Consent is not required to purchase our services.

04. When Information May Be Shared

We do not sell your personal information.

Your information may only be shared in the following limited circumstances.

Service Providers

Trusted third-party providers who help us operate our business, including:

• Scheduling Software
• Payment Processors
• Material Suppliers
• Marketing Platforms

These providers may access information only to perform services on our behalf and must protect your information.

Insurance Coordination

With your knowledge, we may share:

• Roof Inspection Reports
• Project Photos
• Measurements

with your insurance company or adjuster to support your roofing claim.

Legal Requirements

Information may be disclosed when required to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights
• Protect customer safety
• Defend legal claims

Business Transfers

If 123 Roofers is involved in a:

• Merger
• Acquisition
• Sale of Assets

customer information may be transferred as part of that transaction while remaining subject to this Privacy Policy.

05. Cookies & Tracking Technologies

How cookies help improve your experience.

Cookies are small files stored on your device that help websites function properly and remember your preferences.

Our website also uses:

• Cookies
• Pixels
• Tags
• Similar Tracking Technologies

These technologies help improve website performance, analyze visitor behavior, and measure marketing effectiveness.

Necessary Cookies

Necessary cookies are essential for the operation of our website.

They help:

• Keep the website functioning properly.
• Support security features.
• Enable our cookie-consent banner.
• Ensure core website functionality.

These cookies cannot be disabled without affecting the operation of the website.

Functional Cookies

Functional cookies help personalize your experience by remembering:

• User Preferences
• Website Settings
• Contact Form Information
• Embedded Maps
• Interactive Features

These cookies improve convenience and usability.

Analytics Cookies

Analytics cookies (such as Google Analytics) help us understand how visitors use our website.

They may collect information such as:

• Pages Visited
• Time Spent on Site
• Traffic Sources
• Navigation Paths
• User Engagement

This information helps us improve our website and customer experience.

Advertising Cookies

Advertising technologies, including tools provided by Google and Meta Platforms, help us:

• Measure advertising performance
• Track conversions
• Improve our advertising campaigns
• Show relevant advertisements
• Retarget previous website visitors

Your Choices

You can control cookies at any time by:

• Using our Cookie Consent Banner.
• Adjusting your browser settings.
• Blocking or deleting cookies.
• Installing Google’s Analytics Opt-out Browser Add-on.
• Managing advertising preferences through your Google or Meta account.

Please Note: Disabling cookies may limit certain website features and functionality.

06. Embedded Content & Third-Party Links

Content provided by third parties.

Our website may contain embedded content such as:

• Google Maps
• Videos
• Social Media Content
• Other Interactive Media

Embedded content behaves exactly as if you visited the third-party website directly.

These providers may:

• Collect data
• Use cookies
• Monitor your interaction
• Track website usage

according to their own privacy policies.

Third-Party Websites

Our website may also include links to third-party websites for your convenience.

Examples may include:

• Review Platforms
• Financing Partners
• Other External Resources

Because we do not control these websites, we are not responsible for:

• Their content
• Their privacy practices
• Their security
• Their policies

We encourage you to review the Privacy Policy of every third-party website you visit.

07. Data Security

Protecting your information.

We take reasonable administrative, technical, and physical measures to protect the information you provide.

These protections include:

• Secure Website Hosting
• Limited Internal Access
• Trusted Third-Party Payment Processors
• Industry-Standard Security Practices

While we work hard to safeguard your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

For that reason, we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately.

08. Data Retention & Deletion

How long we keep your information.

We retain customer information only for as long as it serves a legitimate business purpose.

This generally includes:

• Active Roofing Projects
• Warranty Periods
• Tax Requirements
• Contractor Licensing Requirements
• Insurance Recordkeeping Requirements

Requesting Deletion

If you would like your personal information deleted, please contact us using the information provided below.

We will honor verified deletion requests within a reasonable timeframe unless we are legally required to retain certain information, including:

• Signed Contracts
• Invoices
• Tax Records
• Warranty Documentation
• Other Records Required by Law

Your Privacy Matters

We are committed to maintaining your trust by protecting your personal information and handling it responsibly throughout every stage of your relationship with 123 Roofers.

09. Children’s Privacy

Protecting children’s personal information.

Our website and services are intended for adults.

We do not knowingly collect personal information from anyone under the age of 18.

If you believe that a minor has submitted personal information through our website, please contact us immediately.

Upon verification, we will promptly delete the information from our records.

10. Your Privacy Rights

We respect your privacy rights.

Depending on where you live, you may have certain rights regarding the personal information we collect.

Utah Residents (Utah Consumer Privacy Act)

Utah law provides consumers with rights regarding personal information held by qualifying businesses.

These rights may include the ability to:

• Know what personal information is collected.
• Access the personal information we maintain.
• Request deletion of your information.
• Obtain a copy of your personal information.
• Opt out of targeted advertising or data sales where applicable.

Although statutory thresholds may not always apply to our business, we strive to honor these privacy principles for all customers.

If you contact us, we will make reasonable efforts to:

• Explain what information we maintain.
• Correct inaccurate information.
• Delete information where legally permitted.

California Residents (CCPA / CPRA)

If you are a California resident, you may have the right to:

• Know the categories of personal information we collect.
• Request access to your personal information.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information.

The categories of information we may collect include:

• Personal Identifiers
• Commercial Information
• Internet Activity
• Approximate Location Data

Important Notice

123 Roofers does not sell personal information and has not sold personal information during the previous 12 months.

Requests may generally be submitted up to twice within a 12-month period.

Before responding, we may verify your identity to protect your privacy.

We will never discriminate against you for exercising your privacy rights.

All Other Visitors

Regardless of where you live, you are welcome to contact us at any time to:

• Review your information.
• Correct inaccurate information.
• Request deletion of personal information.
• Withdraw marketing consent.

We are committed to respecting your privacy.

11. Do Not Track

Browser “Do Not Track” signals.

Some internet browsers provide a Do Not Track (DNT) setting.

Because there is currently no universally accepted industry standard for responding to these signals, our website does not respond to Do Not Track requests at this time.

You may still control cookies and tracking technologies using:

• Your browser settings.
• Our Cookie Consent Banner.
• Google and Meta privacy controls.

12. Changes to This Policy

We may update this Privacy Policy.

As our business, technology, or legal obligations evolve, we may revise this Privacy Policy from time to time.

Whenever updates are made:

• The Last Updated date at the top of this page will be revised.
• Material changes may also be announced through a notice on our website.

By continuing to use our website after changes are published, you agree to the updated Privacy Policy.

We encourage you to review this page periodically.

13. Governing Law

Applicable law.

This Privacy Policy is governed by the laws of the State of Utah.

Any disputes relating to this Privacy Policy shall be governed in accordance with Utah law and the dispute resolution provisions described in our Terms & Conditions.

14. Contact Us

Questions, concerns, or privacy requests?

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

123 Roofers LLC

Office Address

10102 S Redwood Rd #95141
South Jordan, UT 84095

Contact Information

Phone

(385) 299-3117

Email

Pros@123Roofers.com

Business Hours

Monday – Friday

10:00 AM – 8:00 PM

We Are Here to Help

Whether you need assistance with:

• Privacy Requests
• Personal Information
• Marketing Preferences
• SMS Communications
• Cookie Preferences
• Data Deletion Requests
• General Privacy Questions

Our team is happy to assist you during normal business hours.

Thank You

Thank you for trusting 123 Roofers.

We value your privacy and are committed to protecting your personal information with transparency, integrity, and responsible business practices.