At 123 Roofers, we believe every homeowner deserves clear, honest, and transparent service. These Terms & Conditions (“Terms”) explain how our website, roofing services, warranties, and customer relationships are managed. Please read them carefully before requesting an estimate or scheduling a project.

By accessing our website, submitting your information, requesting an estimate, or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of our website and services.

Table of Contents

1. Acceptance of Terms
2. Roofing Services
3. Estimates, Pricing & Project Scheduling
4. Payments
5. Cancellations & Refunds
6. Insurance Claims: Important Disclosures
7. Warranty & Liability
8. Communications & Contact Information
9. Advertising, Analytics & Tracking Technologies
10. Website Content & Intellectual Property
11. Electronic Records & Signatures
12. Governing Law, Venue & Disputes
13. Changes to These Terms
14. Contact Us

01. Acceptance of Terms

Your agreement to use our website and roofing services.

By accessing this website, requesting a roofing estimate, scheduling a service, or communicating with our team, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

These Terms govern your relationship with 123 Roofers LLC (“123 Roofers,” “we,” “us,” or “our”) regarding residential roofing inspections, repairs, replacements, emergency services, warranties, and any other services we provide.

When using our website, you agree to:

• Use the website only for lawful purposes and in accordance with all applicable local, state, and federal laws.
• Provide accurate and truthful information when submitting contact forms or requesting estimates.
• Refrain from misusing, disrupting, scraping, or attempting to gain unauthorized access to our website, servers, or systems.

Important: We reserve the right to restrict or suspend website access for anyone who violates these Terms.

02. Roofing Services

Professional roofing solutions tailored to your home.

123 Roofers provides residential roofing services throughout Utah, including:

• Residential Roof Replacement
• Roof Repair
• Roof Inspections
• Storm Damage Restoration
• Emergency Roofing
• Warranty Support

Every project is completed using professional workmanship, quality materials, and industry best practices.

Service Availability

Service availability may vary depending on:

• Weather conditions
• Project complexity
• Material availability
• Permit requirements
• Scheduling

Projects may be postponed or rescheduled due to:

• Unsafe weather conditions
• Unforeseen structural issues
• Material supply delays

Our team will communicate any scheduling changes as early as possible.

03. Estimates, Pricing & Project Scheduling

Transparent pricing and a smooth project experience.

We are committed to accurate estimates and honest pricing.

Please understand the following:

Estimates are based on visible conditions.

Our estimates reflect what can be observed during the initial inspection.

Hidden damage — such as:

• Rotted decking
• Structural issues
• Concealed water damage

— discovered after work begins may require revised pricing.

Estimates are not binding until accepted in writing.

The final scope of work, pricing, materials, warranties, timelines, and obligations for your project are governed by your signed proposal or service agreement, not by content on this website.

Nothing on this website constitutes a binding offer.

Change Orders

Any additional work requested after project approval may require a written change order and may affect both pricing and completion dates.

Project Scheduling

Start dates and timelines are estimates and depend on:

• Weather
• Materials
• Permits
• Existing schedules

Before You Sign

Please review your proposal carefully before signing.

If you have questions about pricing, materials, scheduling, or payment terms, we will gladly walk you through every detail before work begins.

04. Payments

Simple, clearly defined payment terms.

Payment terms will be outlined in your signed proposal or service agreement.

Deposits, progress payments, and final balances are due according to the agreed schedule.

Payment Information

• Payments may be handled through third-party payment processors. We are not responsible for the policies, terms, or security practices of those processors.
• You represent that you are authorized to use any payment method you provide and that all billing information you submit is accurate.
• Late or failed payments may result in project delays, suspension of work, or collection of amounts owed as permitted by law and your agreement.
  

  
  05.Cancellations & Refunds

  What happens if plans change.

  Cancellation and refund terms are governed by your signed agreement.

  As a general rule:

  • Deposits may become non-refundable once materials have been ordered for your project.
  • Work already performed is billable, even if the project is cancelled before completion.
  • Special-order or custom materials may not be eligible for refund.
  • Nothing in this section limits any cancellation rights you may have under applicable law.

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  Need to Cancel or Reschedule?

  If you need to cancel or reschedule, please contact our office as soon as possible so we can work with you on the best path forward.

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  06. Insurance Claims: Important Disclosures

  How we can (and can’t) help with your insurance claim.

  123 Roofers is happy to assist homeowners with insurance restoration projects by providing inspections, photos, measurements, and repair documentation.

  However, it is important that you understand the following:

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  We Are a Roofing Contractor

  123 Roofers and its representatives are not:

  • Public adjusters
  • Insurance agents
  • Attorneys
  • Representatives of your insurance company

  We do not negotiate, adjust, or settle insurance claims on your behalf.

  Any assistance we provide in connection with a claim is informational and documentary in nature.

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  No Guarantee of Coverage

  We cannot and do not guarantee:

  • That your insurance claim will be approved.
  • That any particular damage will be covered.
  • That your insurance company will pay any specific amount.

  All coverage and payment decisions are made solely by your insurance company under the terms of your policy.

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  Insurance Deductibles

  Under Utah law, homeowners are responsible for paying their insurance deductible.

  123 Roofers does not:

  • Waive deductibles
  • Absorb deductibles
  • Rebate deductibles
  • Offset deductibles

  Practices of this kind may constitute insurance fraud and may jeopardize your insurance coverage.

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  Insurance Proceeds & Supplements

  If your insurance company issues payment for roofing work:

  • Insurance proceeds must be applied toward the agreed scope of work.
  • Final pricing may be adjusted to reflect the scope approved by your insurer.
  • Supplements may be submitted when additional damage or code-required items are identified.

  You remain responsible for:

  • Your insurance deductible
  • Any upgrades you choose
  • Any balance not covered by your insurance policy

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  07. Warranty & Liability

  Protecting both homeowners and our workmanship.

  123 Roofers stands behind the quality of its workmanship and the materials used on every project.

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  Manufacturer Warranty

  Manufacturer warranties apply only to eligible roofing products and are governed by the manufacturer’s own warranty documentation.

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  Workmanship Warranty

  Workmanship warranties cover installation performed by 123 Roofers according to the terms stated in your signed project agreement and warranty certificate.

  Warranties are provided only as expressly stated in your signed contract.

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  Warranty Limitations

  Warranty coverage may be void if any of the following occur:

  • Unauthorized modifications or repairs
  • Neglect
  • Improper maintenance
  • Damage caused by third parties

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  Website Disclaimer

  Except as expressly stated in your signed agreement, our services and website content are provided “as is”, without warranties of any kind, whether express or implied.

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  Limitation of Liability

  To the fullest extent permitted by law, 123 Roofers shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Lost profits
  • Loss of use
  • Delays caused by severe weather
  • Natural disasters
  • Utility failures
  • Supplier delays
  • Circumstances beyond our reasonable control
  • Insurance claim decisions
  • Third-party products or services
  • Website interruptions, errors, or inaccuracies

  In all cases, our total liability shall not exceed the amount actually paid to 123 Roofers for the specific services giving rise to the claim.

  Nothing in this section limits liability that cannot legally be limited.

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  08. Communications & Contact Information

  Your information stays with us.

  We respect your privacy.

  The contact information you share with us—including your:

  • Name
  • Phone number
  • Email address
  • Property address

  —is used only to:

  • Schedule appointments
  • Confirm appointments
  • Provide roofing estimates
  • Deliver project updates
  • Handle billing
  • Provide customer support
  • Send marketing communications that you have chosen to receive

  We do not sell, rent, or trade your personal contact information to outside marketers.

  We may share information only:

  • With trusted service providers who help us operate our business
  • When required by law
  • As needed to complete a transaction you request

  For complete details, please refer to our Privacy Policy.

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  SMS / Text Messaging Consent

  By providing your phone number through our website forms or otherwise opting in, you consent to receive text messages from 123 Roofers, which may include:

  • Appointment reminders
  • Appointment confirmations
  • Estimate follow-ups
  • Project updates
  • Scheduling notifications
  • Service notifications
  • Promotional messages (only if you have opted in)

  Additional Information

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to receive text messages is not a condition of purchasing any service.

  Opt-Out

  • Reply STOP at any time to stop receiving messages.
  • Reply HELP for assistance.
  • Or call (385) 299-3117 for support.
    

    09. Advertising, Analytics & Tracking Technologies

    How our website marketing tools work.

    We may use advertising and analytics platforms—including tools operated by Google and Meta—to understand how visitors use our website and to improve our marketing efforts.

    These tools may use:

    • Cookies
    • Pixels
    • Tags
    • Conversion tracking
    • Retargeting technologies

    They may also collect information such as:

    • Device information
    • Browser information
    • Website activity
    • Form submissions
    • Advertisement interactions

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    Why We Use These Technologies

    This information helps us to:

    • Measure advertising performance
    • Improve our website and services
    • Present relevant offers and advertisements
    • Better understand visitor behavior

    We do not sell your personal information.

    By using our website or submitting information through our forms, you consent to this processing.

    You can limit or disable cookies at any time through your browser settings or our cookie preferences banner.

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    10. Website Content & Intellectual Property

    Respecting our website, content, and digital services.

    All content available on the 123 Roofers website—including but not limited to:

    • Text
    • Graphics
    • Logos
    • Photographs
    • Videos
    • Designs
    • Layouts
    • Branding materials

    —is the property of 123 Roofers or its licensors and is protected under applicable intellectual property laws.

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    Permitted Use

    You may browse and use our website solely for:

    • Personal use
    • Non-commercial purposes

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    Prohibited Activities

    Without our prior written permission, you may not:

    • Copy website content
    • Reproduce materials
    • Modify content
    • Republish information
    • Distribute content
    • Sell or commercially exploit any materials

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    Third-Party Websites

    Our website may contain links to third-party websites for your convenience.

    123 Roofers is not responsible for:

    • Third-party content
    • Privacy policies
    • Security practices
    • Website availability
    • Products or services offered by third-party websites

    We encourage you to review the terms and privacy policies of any third-party websites you choose to visit.

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    11. Electronic Records & Signatures

    Doing business digitally.

    When you:

    • Communicate with us electronically
    • Submit online forms
    • Sign documents digitally
    • Accept electronic proposals
    • Approve project documentation electronically

    you consent to the use of:

    • Electronic contracts
    • Electronic records
    • Electronic disclosures
    • Electronic signatures

    These electronic records and signatures carry the same legal effect as traditional paper documents and handwritten signatures, to the fullest extent permitted by applicable law.

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    12. Governing Law, Venue & Disputes

    Where and how disputes are resolved.

    These Terms & Conditions are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

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    Jurisdiction & Venue

    Any dispute arising from:

    • These Terms & Conditions
    • Your use of our website
    • Our online services

    shall be resolved exclusively in the state or federal courts located in Utah.

    By using our website, you consent to the jurisdiction and venue of those courts.

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    Individual Claims Only

    To the fullest extent permitted by law:

    • Claims may be brought only in an individual capacity.
    • Claims may not be brought as part of any class action, collective action, or representative proceeding.

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    Roofing Project Disputes

    Disputes relating to a specific roofing project shall be governed by the dispute-resolution provisions contained in your signed proposal, contract, or service agreement, if applicable.

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    Severability

    If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

    13. Changes to These Terms

    Keeping our Terms up to date.

    We may update these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or the services we provide.

    The “Last Updated” date displayed at the top of this page indicates the most recent revision.

    By continuing to use our website after any changes have been posted, you agree to be bound by the updated Terms & Conditions.

    For any roofing project, your signed proposal, contract, or service agreement will always take precedence over the general website Terms & Conditions whenever applicable.

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    14. Contact Us

    Questions? We’re here to help.

    If you have any questions regarding these Terms & Conditions, our roofing services, estimates, warranties, scheduling, or any other matter, please don’t hesitate to contact us.

    Our team is happy to assist you.

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    123 Roofers LLC

    Office Information

    Office Address

    10102 S Redwood Rd #95141
    South Jordan, UT 84095

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    Contact Information

    Phone

    (385) 299-3117

    Email

    Pros@123Roofers.com

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    Business Hours

    Monday – Friday

    10:00 AM – 8:00 PM

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    Customer Support

    For assistance regarding:

    • Roofing Estimates
    • Roof Repairs
    • Roof Replacements
    • Storm Damage
    • Emergency Roofing
    • Warranty Questions
    • Insurance Restoration
    • Existing Projects
    • Scheduling
    • Billing

    Please contact our office using the information above.

    We strive to respond to all inquiries as promptly as possible during normal business hours.

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    End of Terms & Conditions

    Thank you for taking the time to review these Terms & Conditions.

    At 123 Roofers, we are committed to providing professional roofing services with honesty, transparency, and exceptional customer care. We appreciate the opportunity to serve homeowners throughout Utah and look forward to helping protect your home with quality roofing solutions.